Call Switchback Rigworks any time and our AI parts expert picks up — no hold music, no phone tree.
What it can do
- Find the part for your vehicle. Tell it your year, make and model (and trim or drive if it asks). It searches our catalog and only offers parts tagged for your exact vehicle.
- Answer “will this fit?” Name a product and your vehicle and it checks the fitment list — yes, no, or “let’s confirm with the team”.
- Price and stock. It quotes the current price and whether the part is in stock.
- Text you the link. It can send the product link to your phone so you can check out in a tap.
- Order questions. Ask where your order is or how to start a return.
- Hand off to a person. Anything it can’t solve becomes a callback request for our team.
Why we built it
Most fitment questions come in after hours, when a parts counter would be closed. The AI expert reads the same fitment data as this website, so the answer on the phone matches the answer on the screen.